1. Orders will not be PO Boxes. 

2. Shipping charges do not include import duties and taxes, to be paid in cash on arrival by the receiver of the goods. 

3. Shipping charges are calculated automatically when ordering and will appear in the page that displays the total price of your order before the end of the validation. 

4. Orders are shipped by carrier to the address provided when ordering. If at the time of delivery you are not present in the right direction, the carrier will leave a notice and will contact you to arrange delivery. 

5. If at the time of delivery can be seen in visible and clear, without having to handle shipping or packaging the product themselves, that a product is defective damage caused by transportation or be seen, in the same way, a error in the goods received, the Customer must enter it in the delivery note and notify Chloé Sweet Home (by fax +34 986 28 38 23 or email info@chloesweethome.com) within 24 hours after receipt of order to encourage the return of the product concerned and replacing it with a new one or refund the price paid for it. 

6. Depending on the type of item and the destination, there may be limitations or special shipping conditions.

Peninsula (Spain), Balearic Islands

From the time the order is confirmed, the estimated delivery time is 24 to 72 hours.

The delivery time is 24 h. if the order is confirmed before 14.00 h. and available all items in the order, except Saturdays, Sundays and public holidays or local festivals or for orders to be sent to very remote islands or populations of capital cities in these cases the time limit will 48h/72 h.

Rest of Europe and international shipments  

From the time the order is confirmed, the estimated delivery time is 24 hours to 20 days, depending on the country and the transportation agency chosen.

Anytime you can know the status of their orders in www.chloesweethome.com identifying and accessing the "My Account" / "my orders" in order to see there will be a link to the carrier.

Shipping charges are calculated on total order weight and shipping address.
Before finalizing the purchase is always displayed in the basket there transport options and their cost.
It is always the customer who decides the transportation agency that will send the request.  

Free shipping to Peninsula, Balearic Islands for orders over 50€ using the coupon: "TRANSPORTEGRATIS". Steps to follow:

To use it first you have to go to the Shipping section, where we will choose the transport that interests us the most, once chosen we will go to the summary section and in the VOUCHERS box we will type TRANSPORTEGRATIS, when clicking on OK, we will get the discounted transportation cost in ther shopping cart.

Do not hesitate to ask us any questions you have when using your coupon for free transportation on the phone 986 23 90 90, email info@chloesweethome.com or our online chat service.

Peninsula (Spain), Balearic Islands

Galicia minimum cost: 4.30 € 

Peninsula minimum cost: 6.79 €

Balearic Islands minimum cost: 9.40 € 

Canary Islands minimum cost: 22.40 €

(VAT included)

Rest of Europe

*Ground Service (2-5 days)

Portugal. Minimum cost: 14.16 €

Italy. Minimum cost: 20.80 €

France. Minimum cost: 21.60 €

Germany and the UK. Minimum cost: 24.45 €

Monaco. Minimum cost: 26 €

Belgium, Netherlands and Luxembourg. Minimum cost: 26.55 €

Austria, Denmark, Finland, Ireland and Sweden. Minimum cost: 31.86 €

Bulgaria, Slovakia, Slovenia, Estonia, Greece, Hungary, Latvia, Lithuania, Poland, Czech Republic and Romania. Minimum cost: 35.40 €
(Prices include VAT)

 *Air Service (24 hours)

Austria, Denmark, Finland, Greece, Ireland and Sweden. Minimum cost: 33.40 €

Germany, Belgium, France, Holland, Italy, Luxembourg, Monaco, Portugal and the UK. Minimum cost: 34.85 €

Slovakia, Slovenia, Hungary, Poland and Czech Republic. Minimum cost: 51.95 €

Bulgaria, Cyprus, Estonia, Latvia, Lithuania, Malta and Romania. Minimum cost: 53.10 €

Isle of Man and Channel Islands. Minimum cost: 56.64 €

(Prices include VAT)

International Shipping

*Air Service (2-5 days)

Minimum cost from 48 €.
(VAT free prices)